Return Policy
We want you to be completely satisfied with your purchase from our clothing line company. If for any reason you are not satisfied with your purchase, we offer a 30-day return policy for all products purchased through our website. Here are some details about our return policy:
- Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
- Timeframe: You have 30 days from the date of receipt to initiate a return. After 30 days, we cannot accept returns.
- Return Process: To initiate a return, please contact our customer service team at [insert contact information]. They will provide you with instructions on how to return your item. You will be responsible for the shipping cost of the return.
- Refund Process: Once we receive your returned item, we will inspect it to ensure it is in the same condition as when you received it. If everything checks out, we will issue a refund to your original payment method. Please allow up to 5 business days for the refund to be processed and reflected in your account.
- Non-Returnable Items: Unfortunately, some items are not eligible for return, including final sale items, gift cards, and custom-made or personalized products. If you have any questions about the eligibility of a product for return, please contact our customer service team.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund, as appropriate.